Review

We would value your feedback on your recent service experience from John Donkin Solicitors.

“I was recommended by a friend to contact this firm over some family matters and I was not let down. The whole team where fantastic, always available and always offering advice. I would highly recommend graham and the team I will use again as I felt I got excellent value for money.”

“Following a horrendous family matter, Graham and Sarah, acted with professionalism to deal with my case. Their diligence provided reassurance throughout. I would recommend their services to anyone who needed them.”

“Can highly recommend John Donkin Solicitors. Excellent service and friendly people”

“This is the second time I have used John Donkin Solicitors and the service I have received on both occasions is second to none. I was given information I never knew existed, which made my case more beneficial to me. The process was smooth and professional. I would like to thank John and Donna once again for all their help and assistance, and would not hesitate recommending this firm to anyone who needs legal help, especially with Employment Law.”

“Fantastic service throughout the process of my house sale. Very professional, efficient and friendly dealings from all the staff. Would highly recommend to others. Many thanks.”

“Great customer service and very good solicitors. Very happy to do business with them. Highly recommend”

“Excellent service nothing was a problem everything explained to enable us to fully understand the process.”

“Great experience using John Donkin. Would definitely recommend. Amazing communication and great at answering questions as we are first time buyers! Thank you so much”

“Alexis stepped in and completed the probate and settlement of my late Father’s estate after the original solicitor from a different company let us down.

Communication and progress with the case was excellent carried out with a caring attitude at all times.”

“Very efficient, with a swift approach to all issues.”

“Hannah Shearsmith and Lisa Brown were both very professional, prompt with replies, and friendly. Correspondence was always dealt with quickly and efficiently. Hannah was recommended by a family member. We were both very pleased with the service we received.

Thank you.”

“Very friendly, approachable and easy to get in touch with. From our initial contact with John Donkin Solicitors, every member of staff have been a pleasure to deal with and very helpful. We can’t recommend enough. Thank you so much for all of your help and support!”

“Victoria & Lisa we’re fantastic throughout. Accessibility, updates & guidance were unbeatable. We would absolutely return to this firm based on this transaction.”

“Everything was prompt, polite, clear, to the point & efficient, especially in view of remote working due to Covid.

Thank you”

Our Accreditations

Legal Notices

John Donkin Solicitors Ltd (Company Registration Number: 06755416). We are an English limited liability company whose registered office address is at A3 Kingfisher House, Kingsway North, Team Valley Trading Estate, Gateshead, Tyne and Wear, NE11 0JQ.

We are authorised and regulated by the Solicitors Regulation Authority Number 510864. A list of our Directors is open to inspection at the registered office.

Professional Titles: Professional titles are used to reflect the standing of an individual within the business. The term “Partner” is used to refer to either an employed Solicitor, Director or shareholder who has a senior role. A “Partner” is not a partner in the strict legal sense.

It may be possible to resolve disputes between customers and businesses using Alternative Dispute Resolution (ADR). You can find out more about ADR by following this link: http://ec.europa.eu/consumers/odr/

John Donkin Solicitors Ltd does not use ADR at this time and complaints which we are unable to resolve by using our own complaints procedure may be referred to the Legal Ombudsman (where eligible to be considered).

If you require further information in relation to the Legal Ombudsman you may follow this link: www.legalombudsman.org.uk